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Past Experiences Shape How Chief Phan Ngo Runs Sunnyvale DPS

Chief Phan Ngo fled Vietnam Vietnamese

“I think this story is about my aunt and uncle, who fled Vietnam. Whatever I’ve done in my life, I don’t think it can compare to what they’ve done.”

In 1975, current Sunnyvale Department of Public Safety (DPS) Chief Phan Ngo fled Vietnam with his two aunts and two uncles. He was just eight years old.

His aunt and uncle raised him, starting out in San Francisco with a host family called the Nelsons before moving to a small studio apartment in San Francisco’s Hayes Valley.


They moved a few more times before his aunt and uncle were finally able to scrape together enough money to buy a house in San Jose’s Berryessa neighborhood.

Like any kid, Ngo grew up watching TV shows like Starsky & Hutch, Kojak, and SWAT, but he knew his family would not approve of a life in law enforcement.

“They wanted me to be a dentist,” said Ngo with a laugh. “In Asian culture, especially Vietnamese, they didn’t have a lot of respect for people in law enforcement because it’s mostly people that didn’t have a good education and they’re corrupt in the homeland.”

Ngo graduated from Independence High School in San Jose in 1984. He remembers vividly the decision he made that steered him down the path to law enforcement despite his family’s objections.

“When I graduated from high school I applied to two colleges, San Jose State, undeclared major, and UC Davis as a Bio Chem major,” said Ngo. “I got accepted to UC Davis first. I really didn’t want to go to UC Davis and major in Bio Chem and be a dentist. I really wanted to do something with the law, being a police officer, an attorney, whatever, I wanted it law related. I knew that…So, when that letter came, I just never told them that I was accepted to UC Davis. I waited until I got accepted to San Jose State.”

In fact, Ngo didn’t tell his family about his acceptance to UC Davis until 18 years later, when he was promoted to Deputy Chief of the San Jose Police Department (SJPD).

He says his quick rise through SJPD happened because, at the time, he was one of the few Vietnamese officers on the force.

“I was just fortunate. I came in at the right time,” said Ngo. “There were a lot of home invasions where a lot of Vietnamese Americans were victimized by Vietnamese gangs. They needed somebody who could speak Vietnamese, could basically connect with the Vietnamese American community because there was a lot of distrust with law enforcement because of their experiences in their home country with law enforcement. Not very positive.”

Ngo quickly found his way onto the department’s robbery and gang units and worked his way up the ranks. In 2010, he was named Deputy Chief of the SJPD. He remained there until January 2017, when he became the Chief of Sunnyvale’s DPS.

“Sunnyvale has great community support. The elected officials and the administrators here are very supportive of public safety,” said Ngo when asked about why he chose Sunnyvale. “The community members here are so generous. I see a lot of people volunteer their time here for a lot of worthy projects. They’re not the kind of projects that make the news, but they’re meaningful projects.”

Ngo’s past experiences have helped shape how he handles the department. He has worked to add more transparency to department’s Internal Affairs process and helped create a summer Youth Leadership Academy within the department.

He is also one of a number of county chiefs that signed a letter regarding how the department responds to requests from Immigrations and Customs Enforcement, more commonly known as ICE.

“That we will not enforce civil immigration law, that was important for me,” said Ngo. “As a chief to be able to sign that; to be in alignment with the values of other chiefs in the county; the values of the other communities in this county. I think that’s important for me as a chief to work in a city that has values that aligned with my values.”


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